Almost one year ago the novel coronavirus turned longstanding educational approaches on their heads. Savvy educators responded to the challenge. Learn how U of U Health Medical School faculty pivoted to online learning in just three days, improving long-term education decision-making along the way.
Everyone needs health care at some point in their lives. But for a person who is transgender, gender diverse, or part of the LGBTQ+ community (or both), navigating the health care experience can be fraught with challenges because of their outward expression and internal sense of gender. To create safer, more affirming spaces, we asked patients themselves for their guidance.
Primary care is often the first place a patient in crisis goes for help. Providers, social workers, and administrators in the Community Physician Group are working to help struggling patients by integrating mental health services into primary care interactions.
Just because we use technology every day doesn’t necessarily make us excellent virtual care providers. Melissa Briley, physician assistant at Redstone Health Center, shares three core competencies needed to master the delivery of high quality virtual care.
Meaningful change requires intention and action. In this "One U" spinoff series, University of Utah Equity, Diversity and Inclusion leaders Mary Ann Villarreal and José Rodríguez translate powerful insights from Friday Forum national thought leaders for our local health care frontline teams.
Setting goals is part of human nature, and the beginning of a new year always seems to accelerate it. Senior Value Engineer Cindy Spangler provides a framework for breaking down larger goals into smaller, more manageable steps so you’re set up for success.
Lifelong runner and psychologist Megan Call shares six practical strategies that work for all of us, non-runners included.
The realities of COVID-19 have impacted visitor policies, creating challenges for patients and moral distress for staff. Jennifer Jones, nurse manager, has developed several approaches for leaders and staff to work through the tough decisions the updated visitor policy is forcing.
A weekend adventure with his son to hike with llamas at Capitol Reef National park reminded Senior Value Engineer Luca Boi about the value of good training. Here he describes three llama-derived, human-centered principles for providing a more reliable patient experience.
Medical students Rachel Tsolinas and Sam Wilkinson, along with SOM professor Kathryn Moore, share a practical tool all health care professionals can use to broaden our understanding of how culture influences decisions and events.
Large gatherings are out for the holidays this year. Thankfully, Senior Value Engineer and Thanksgiving enthusiast Cindy Spangler is prepared. She’s drawing from her improvement toolbox to rethink both what and how to celebrate safely this year.
Family Physician and Chief Wellness Officer Amy Locke outlines three questions to ask to help teams reduce burnout and get back on track.