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The Heat Wave of Nostalgia

Terry Tempest Williams is a Utah native, writer, naturalist, activist, educator—and patient. She reflects on venturing out after 52 days and how we’re coping with nostalgia and the present.

SPIKES: A Strategy for Delivering Bad News

No one likes to be the bearer of bad news—but in health care, it’s part of the job. Fortunately, there’s a simple framework to help us get through it. Hospitalist and UACT co-director Claire Ciarkowski introduces SPIKES: a simple mnemonic for delivering bad news.

Watching Clouds of Unknowing

Terry Tempest Williams is a Utah native, writer, naturalist, activist, educator—and patient. As we emerge from lockdown, Terry reflects on the ephemeral nature of clouds, our invisible threat, and the power of our collective imagination.

Life On Earth Comes From Water

Water is life—it connects us—bearing gifts of nourishment, community, healing and tranquility. Harvard Divinity School student Dan “Shutterbug” Wells shares photographs that capture the beauty of bodies of water that stretch from the Atlantic to Pacific oceans.

Look for the Helpers

This time brings a sense of connection and deep gratitude from many for the work of frontline caregivers. Harvard Graduate School of Education student Julianna Sims writes a letter of thanks for health care helpers with an introduction from Chief Wellness Officer Robin Marcus.

Draw on a Wide Range of Evidence to Jump Start Your Improvement Project

Finding evidence to change the status quo isn’t easy; thinking about evidence in terms of how it persuades—whether subjective or objective—can make it easier. Plastic surgery resident Dino Maglić and his colleagues followed their guts and saved money by improving the laceration trays used to treat patients in the emergency department.

Of Course People are Baking Bread

It’s the mundane and the sublime, sustenance of all forms. Harvard Graduate School of Design student Emily Duma encourages us while confined to mix sorrow, knead beauty, bake in connection and slather the butter on thick.

Mixed Medicine II

Brooklyn musical artist, producer and Harvard Divinity School student Lindsay Sanwald (aka Idgy Dean) is back with two new songs and a music video made for the "Beauty in a Broken World" series while in quarantine.

Pandemic Patient Experience: The 5 Elements of COVID-19

University of Utah Health’s director of patient experience Mari Ransco examines the pandemic patient experience through the lens of the 5 Elements: U of U Health’s qualitative model for delivering an exceptional patient experience.

A Gift From the Far East

Learning from a fourth-century Chinese thinker today is an act of finding beauty in this broken world. Harvard Divinity School student Minahil Mehdi shares wisdom for the present from the distant past.

Angels of Mercy

Terry Tempest Williams is a Utah native, writer, naturalist, activist, educator—and patient. Here, she reflects on the courage of nurses both serving and stepping forward during the pandemic.

A Writer’s Garden

Terry Tempest Williams is a Utah native, writer, naturalist, activist, educator—and patient. In this 20th Dispatch from the Desert, Terry bows to the life within her garden.