Complex systems require complex cross-functional teams who often experience culture clash. Director of Patient Safety Iona Thraen joins nurse leaders Emily Salisbury and Doug Clapp to examine a recent safety event through the lens of “Wicked-Problem Solvers”—drawing insights from successful cross-functional teams.
Huntsman Mental Health Institute psychiatrist Jeremy Kendrick, operations manager James Stamos and project facilitator Mckenzy Schiffman introduce the CALL-UP program—a state-wide psychiatry consult service to support pediatricians and PCPs with difficult mental health cases.
Chief Medical Information Officer Maia Hightower shares a group exercise for exploring bias in the workplace that helps teams build connection and meaning.
Struggling to catch some ZZZ’s? Maybe your sleep hasn't been great lately? Either way, it's time to do something about it. Wellness expert Britta Trepp shares tips and strategies to improve your sleep quality and help you fall asleep faster.
Department of Surgery collaborators Courtney Lauer, Erin Heath, and Christina Choate share their process for establishing a culture of collaboration that facilitates communication across teams, fosters shared goals, and creates an atmosphere where failure is an opportunity to learn.
Rewarding staff might seem overwhelming amid all the responsibilities that come with being a leader. Yet, we know it has a significant effect on morale and retention. HR’s director of communication and recognition Christian Sherwood suggests a layered approach to show your appreciation that won’t necessarily hit your bottom line.
The stress of a chronic condition, combined with inadequate resources or education, can leave even the most resilient among us feeling helpless. Juliana Simonetti and Michelle Litchman share how their Intensive Diabetes Education and Support (IDEAS) Program empowers patients and care partners to successfully manage their diabetes.
From the simple to the complex, problems plague our daily work. Quality Improvement experts Luca Boi and Ryan Murphy provide brief lessons and resources covering important problem solving techniques so you can develop solutions and make improvements.
Join the University of Utah community as we celebrate Dr. Martin Luther King, Jr.’s life and legacy. Here are suggested readings, resources, events and conversations throughout the week that honor Dr. King’s vision, offer direction, and challenge us to determine a better way forward.
Our work lives are changing as some of our homes once again become schools. The Effective Communicator reached out to HR experts Christian Sherwood and Rosemary Norton for advice about how managers can talk with their teams about being flexible with where, how, and when we work.
The U of U Health Resiliency Center shares a growing list of resources you and your team can use to continue building resilience together.
What is “Value Management” and why should you care? It's how University of Utah Health systematically improves the quality of care delivered to patients—and its never been more important as we redesign care during a pandemic. Chief Quality Officer Sandi Gulbransen shares the seven tenets of Value Management that guide our work.
