Effective recognition is key to engaging your team in the increasingly tough work we ask them to do. Luckily, we have an expert to guide us. HR’s senior director of employee experience, Christian Sherwood shares how you can better recognize your team – starting today.
The shift in medical culture to focus on well-being is a long time coming. Physicians Katie Gradick and David Sandweiss detail the development of the Resident Wellness Elective, and GME Wellness’ Rob Davies and Amy Armstrong share the greater system evolution within graduate medical education.
Patient Experience Program Coordinator Corrie Harris and Project Administrator Emily Izzo explain how to get valuable patient feedback early in your improvement efforts by meeting with the U of U Health Patient Design Studio and Advise Utah.
University of Utah Health social worker and director of mindfulness programming Trinh Mai partners with chaplain Saundra Shanti to explore a new way to manage the exhaustion we feel: permission to give 20% less.
When we talk about being patient-centered, systems thinkers, and engaged experts, nurse leader rounding checks every box. It fosters meaningful connection, deepens our understanding of our patients' experiences, and by sharing what we learn, Nurse Leader Rounding can help us improve as a system. Initiative co-sponsors Tracey Nixon and Mari Ransco outline what’s to come for Nurse Leader Rounding at U of U Health.
As pandemic restrictions continue to lift, we in health care find ourselves in a fix. While some take extended vacations, others continue to work their tails off. The Resiliency Work Group's Megan Call and Mari Ransco share a metaphor—the horizon conflict—to help explain how to manage this moment.
Utah’s retail pharmacy team, led by Nathan Hagen, Russ Ragsdale, and Linda Tyler, share insights from the “Distraction Study”—a multi-year journey to improve safety and reduced medication errors by reducing workplace distractions.
How are we building digital literacy? Chief Information Officer Donna Roach and Sr. Director of Patient Experience Mari Ransco share how using design thinking and seeing care through the eyes of our patients is a great place to start.
Family physician and Resiliency Center co-director Amy Locke draws from personal experience and evidence-based research that supports two approaches for making your practice more efficient.
After hearing feedback from community groups, University of Utah Health Plans Community Outreach team are taking an active role in educating underserved communities about health insurance through short videos, available in 11 languages.
Emotion coaching is a skill that can help validate a person’s experience—but it takes practice. Follow this step-by-step guide to learn how to use this important skill with patients, co-workers, family members and friends.
Strategic communications administrator Bridgette Maitre outlines a new way to connect, learn, and build community within the Department of Nursing.
