Utah’s retail pharmacy team, led by Nathan Hagen, Russ Ragsdale, and Linda Tyler, share insights from the “Distraction Study”—a multi-year journey to improve safety and reduced medication errors by reducing workplace distractions.
How are we building digital literacy? Chief Information Officer Donna Roach and Sr. Director of Patient Experience Mari Ransco share how using design thinking and seeing care through the eyes of our patients is a great place to start.
How do you design a digital strategy? Chief Information Officer Donna Roach explains that it all begins with listening to your customer. Here, she guides us step-by-step through designing Utah’s digital roadmap.
Updated with new reads for summer 2022, find out what leaders from across our health care system are enjoying. From imaginative fiction to social science touchstones, there's a book here worth pursuing on a long summer evening or an upcoming vacation.
Effective relationships are key to creating a safe and supportive environment for clinicians and patients alike. Use this toolkit to explore how to build and integrate relationship management skills into your daily work.
Chris Fairbank, director of organizational development, gives practical advice for using feedback from the Hospitals and Clinics WellCheck survey as a springboard for dialogue and growth, rather than a yardstick of personal leadership.
Although her employees are scattered across multiple University of Utah Health locations, Jessica Rivera, director of environmental services for community clinics, maintains a tight-knit team that works and learns together. To strengthen that bond, Rivera has focused on five leadership lessons spanning value improvement, institutional standards, and good old-fashioned trust.
Taped on the wall above my head was a sign that read, “My name is Tom.” As a cardiothoracic surgeon, making the transition from doctor to patient was humbling. I would like to share with you what the experience has taught me, and how it has changed the way I practice medicine.
Maternal-Fetal Medicine physician Brett Einerson is passionate about reducing uncertainty for women and their families and excited to improve health care on a grander scale. Here's the important part: He knows how to do it. Learn how he translates passion into team-based action.
Every productive relationship begins with trust, and trust rests on creating positive connections with people. How do you connect with those on your team? How do you understand their concerns? U of U Health's all-star connector Alison Flynn Gaffney experiments with a new approach.
Dayle Benson, chief of staff for clinical affairs and executive director of the University of Utah Medical Group, shares her story and advice on the big decision to pursue additional education while growing your career.
When do I need a mentor and when do I need a coach? Utah Coaching Advancement Network (UCAN) co-director Tony Tsai partners with physicians Jared Henricksen, Amy Locke and Ryan Murphy to explore the benefits of professional career coaching in carving your own career path—along with the added benefit of fostering a sense of community, purpose and belonging.
